BOOKING POLICY

Who can book?

Bookings are available for members only. Bookings can be made at reception by calling or in person. Online bookings can be made using your username and password. If you are a member but do not have a username and password you must register.

LOGIN HERE

How to Register

You must be either be a member, or have permission to use this site. You need to register here and provide your postcode and email address. The site will then allocate you a username and password.

REGISTER HERE

When can you book?

Booking rights follow peak and off-peak membership access rights. You may only book at a time that you have access to the Club. Bookings can be made online 8 days in advance at reception, in person or over the phone. Booking durations vary. Bookings are booked on a first come, first serve basis.

Cost

Bookings for tennis, squash, classes (with the exception of Reformer), and the pool are free for members. See below for paid Refomer classes

Cancellations

If you cannot make a booking, we ask that out of courtesy to fellow members, that you cancel the booking with as much time as possible to free it up for another member to access. If a booking is not used or cancelled with less than 8 hours' notice, a ‘late cancellation’ or ‘no show’ strike will apply to the member that made the booking unless it is rebooked by another member.

Three late cancellations or no-shows in any 90 day period can result in the loss of advanced booking rights for 1 month.

The Hogarth Health Club reserves the right to pre-book facilities and restrict bookings made by members.

REFORMER PILATES SPECIAL TERMS

As Reformer Pilates classes at The Hogarth Club are a paid activity, additional terms and conditions of booking apply. Please do read through the following terms and conditions which are specific to Reformer Classes at The Hogarth Club. Thank you.

Cost

Reformer Sessions cost £20 per session for members. Special discounts are available for packages of multiple bookings. One free taster sessions will also be available for all members to try out a Reformer Class. These are available as a "Taster Class".

Cancellations

For Reformer cancellations, we ask that, out of courtesy to fellow members, you cancel the booking 24 hours in advance of your booking to free it up for another member to access. If a booking is not used or cancelled with less than 24 hours notice a credit will be used for the member that made the booking.

Three late cancellations or no-shows in any 90 day period can result in the loss of advanced booking rights for 1 month.

The Hogarth Health Club reserves the right to pre-book facilities and restrict bookings made by members.

No Shows

If you book a reformer class and do not attend this is termed a “no-show”a credit will be still be used for the session. This credit will be automatically taken from any credits you have purchased. 

If you book a Free taster and you fail to attend, this will count as a “no-show” and counts as your free class. All classes thereafter are paid sessions.

If a member doesn’t attend a class due to poor health, as spaces are limited, we do still have to use a class credit. To avoid this, please do cancel with more than 24 hours notice. Of course, if a member has a serious illness or injury and becomes unable to use their prepaid reformer sessions, they should contact the membership team Vua email at membership@thehogarth.co.uk so we can review any mitigating circumstances and establish whether an extension to the usual expiry date can be applied. 

Paid for Classes have an expiry date

Reformer sessions can be purchased in packages, which vary in price and the period for which they are valid. Please visit the reformer pages for class packages and expiry dates. Accordingly classes do expire if unused during the period they were purchased for.

If a member freezes their membership they cannot attend a reformer class. We have extended the expiry dates to accommodate members who freeze to allow them plenty of time and choice of quantity of sessions to be purchased to take up these sessions. It is the member’s responsibility to only purchase credits that are commensurate to the time they expect to make themselves available to attend classes.

Your membership must not lapse to retain credits

Should your membership lapse, all credits will be lost. This is becuase the rate members pay is significantly less than will be available to non-members. For the avoidance of doubt, the credit value cannot be transferred to another member or to a non-member credit value.

Class packages are individual and cannot be shared

When booking a reformer class package it is important to note that the credits purchased are not transferable or shared with another user / member. For the avoidance of doubt bookings are for an individually named member and cannot be apply to a couple membership.  

Lateness to classes

Out of courtesy to other class members we ask that all attendees turn up to class on time. Lateness to a class risks disturbing the flow and experience for all attendees so once a class has started, access cannot be granted and a credit will still be taken.

Grip socks must be worn to Reformer Pilates Classes

For health and safety reasons, as well as good class form, Grip socks must be worn by all Reformer class attendees. These can be purchased as the Club Reception or other good retailers. Laundered grip socks are available for Taster sessions only.

Thank you for your understanding and support.