CLUB RULES
The Hogarth Club Rules are derived from common sense, to preserve the health and safety of Club users as well as the security and viability of the Club.If we need to make changes to these rules we will do so by notice at reception and on this website, announcement in the Express and, where appropriate, and / or by post to the last address that members have provided.
These rules are supplementary to, but incorporated in, the Terms and Conditions of your membership contract. A copy of the current terms and conditions are set out in the next section.
OPENING HOURS
Monday‐ Friday 06.00 ‐ 23.00
Saturday & Sunday 08.00 ‐ 21.00
The Gymnasium always closes 1 hour before the advertised Club closing times and the Pool, Spa, Sauna and Steam 30 minutes before the advertised Club closing times unless otherwise stated.
YOUR MEMBERSHIP
The Hogarth offers a range of memberships to suit different usage types and times as well as month by month membership where you’re not tied into a lengthy contract as well as annual membership which offers a saving as a reward for your commitment to the Club. All members of The Hogarth should read the document relevant to their membership category carefully before signing. Please ask us if there is something you would like to be explained. Click here for the various memberships available.
THE AVAILABILITY OF FACILITIES AND SERVICES
As part of our contract with members, we will use all reasonable endeavours to maintain the reasonable availability of our Core Product. This Core Product varies according to what type of membership you have and is defined in the Terms and Conditions of your membership. Copies of the Club's current terms are available for viewing or downloading on this site.
Beyond this, we do not guarantee the availability of any of our usual or advertised facilities or services, and these are subject to withdrawal at the Management's sole discretion, at any time.
In practice the Club offers enormously more than this minimum guarantee, but many of our facilities require both routine and emergency maintenance and repair that involves their closure. It is not possible to keep all of our equipment functioning by preventative maintenance alone, nor is it practicable for us to maintain availability of parts and skilled personnel sufficient for repair to be immediate. Of course, we will always do our best to return equipment to service speedily.
For example, the spa, saunas, steam room and pool will each be taken out of commission for a minimum of one week per annum for maintenance to their fabric. They may also be taken out of commission, without notice, in the event that health & safety of users would be compromised and remain unavailable until the situation has been resolved. Such a temporary withdrawal is both foreseeable and reasonable, this does not mean we have failed in our commitment to you.
It is important for members to appreciate that the Terms and Conditions of their membership provide the details of the contract with them, and nothing else. For the avoidance of doubt, any special arrangements (e.g. offered due to medical reasons) will need to be written into your contract and authorised by a Director of the Club.
MEMBERSHIP FREEZING
Members can put their memberships on hold ‐ or "freeze" ‐ subject to the rules of our Freeze Policy. This is helpful to members who travel frequently. The following general rules apply;
Members may freeze their membership as often as they wish with a minimum term of a month.
A completed form or email request must be received by the membership team a minimum of three weeks prior to the start of the freeze. Telephone applications, or applications inside the three‐week notice period, cannot be accepted.
Freezes can only be accepted in periods of a whole month.
Frozen members are permitted access to the bar, restaurant, terraces, outdoor areas and The Hogarth MediSpa and Hogarth Clinic. This also allows frozen members to attend Club events. For the avoidance of doubt the gymnasium, studios, sports courts, changing rooms and pool facilities are not accessible to frozen members. Beauty and therapy appointments can still be made.
Freezing due to medical reasons such as injury or illness is free of charge when supported by a Medical Letter and for a maximum of 4 months. Extensions can be applied with further Medical Support. We encourage pregnant members who are healthy to book in for an appointment with our Gymnasium Team who can adapt their programme so they can keep exercising safely. If, however there are medical reasons not to exercise during pregnancy then a free medical freeze can also be applied.
Members within a Couple membership may freeze individually.
Members on freeze may not be signed in as a guest or use any facilities by their partner or other Members.
The following additional rules apply for Monthly members:
There is a charge of £30 per month, per person, in place of the normal monthly rate for all membership categories except Juniors whose charge is £15 per month.
There is no need for you to cancel or adjust your Direct Debit arrangement. You will be advised by email or letter of the change to your Direct Debit.
Members within a couple or family membership may freeze individually and their Direct Debit will be adjusted accordingly.
The following additional rules apply for Annual members:
There is a fee of £30 per month, per person, in place of the normal monthly equivalent rate for all membership categories except Juniors whose charge is £15 per month.
Instead of extending your membership, we will apply an appropriate discount to the amount charged for your next renewal. If you choose not to renew your membership, you will not benefit from this credit.
For annual members, both the start and end dates must be inside your subscription year (i.e. you may not expire during a freeze period).
BRINGING GUESTS TO THE CLUB
We are delighted to welcome your guests to the Club, although the admission of individual guests is at all times subject to the sole discretion of management, who are responsible for preserving the exclusivity of the Club for its Members. Please note the following:
Please sign your guests in at reception, complete the guest registration form and pay the relevant fee. Please note a photographic record will be taken of all guests for security purposes on their first visit.
You must always accompany your guest and remain responsible for their conduct on the premises.
Adult guests
There is no charge for bringing your adult guests to use the bar and restaurant.
Junior members may not bring guests.
A charge of £30.00 will be charged for guests visiting during Night Owl Hours (After 20:00 weekdays and after 16:00 on weekends).
A charge £40.00 will be charged for guests visiting during Peak Club opening hours.
Guests may use the gymnasium only by prior appointment with the gymnasium staff.
Please note that The Hogarth Club is an adults only club and children under the age of 14 will not be allowed in the bar & kitchen.
GENERAL RULES
No Member or guest shall attempt to induce any employee of the Club to leave their employment or act in any way contrary to the interests of the Club.
All Club users are expected to respect the normal rules of decorum and not behave in an antisocial or disruptive manner. The Directors and the Management reserve the right, at their reasonable discretion, to ask any person to leave the Club premises. There is no obligation on the part of the Directors or management to disclose their reasons for their decision.
If, in the reasonable opinion of the Duty Manager, the conduct of a person is such that their presence on the Club premises is in any way detrimental to Members, staff or the Club, the Manager may suspend the membership until such time as the Directors may consider the matter and decide what action is to be taken. Such suspension will prohibit the person concerned from entering the Club's premises while the suspension is in force.
No member shall use the address of the Club for business purposes. No member or guest may bring refreshments to the Club or the Club premises except for baby requisites. This includes picnicking anywhere at the Club.
No dog (other than a guide dog for the blind) or other animal shall be admitted to the Club or its grounds at any time.
All members must present their membership card and be swiped in on each visit.
We reserve the right to show prospects the facilities of the club in the company of a child at any time.
Smoking
The Hogarth Club is a health and wellness club and smoking is not permitted anywhere on site. This includes e-cigarettes or similar devices.
Car Parking
Please refer to www.thehogarth.co.uk/carpark for more details. Parking in Disabled Parking bays is reserved exclusively for those with recognised blue badges displayed clearly within the car.
Lost Property
No member shall take away from the Club upon any pretext whatsoever any newspaper, towel, toiletry, hanger or any other article, being the property of the Club, and any member removing, breaking or otherwise damaging the property of the Club shall at the reasonable discretion of the Management be called upon to make good such damage.
Lost Property will be retained for a period of 2 weeks after which the Club will donate said items to a local charity shop or dispose of the items.
Changing room lockers may only be used while the member is on the premises. All lockers will be emptied at night and any contents removed into Lost Property (see above).
Booking and Cancellation Policy
The Club maintains a policy of free access to sports courts, gymnasium appointments and initial lipid screens (part of Hogarth’s Octagon Health and Fitness Checks) for our members. In order to protect appointment availability for fellow members, a cancellation fee of £5.00 for courts and £20.00 for other gymnasium appointments will be enforced if less than 24 hours' notice is given. For other appointments bearing a charge, a 100% cancellation fee will be levied unless 24 hours' notice is given. Please check individual therapist cancellation charges as these may differ to the Clubs.
THE HOGARTH BAR & KITCHEN
The Hogarth Club is an adults only club and children under the age of 14 will not be allowed in the bar & kitchen.
Only food purchased in the Club may be consumed on the premises.
Please do not move tables and other furniture around in the bar, restaurant and terrace areas. This makes food delivery extremely difficult and might cause injury. If you need help with a seating combination, please feel free to ask one of the staff.
Shirts and shoes must always be worn in the bar, restaurant and terrace areas.
EXERCISE STUDIOS
Please ensure you are wearing non‐marking trainers and your clothing is suitable for the class you are attending, as loose or as tight as you feel comfortable in.
It is preferable not to have mobile phones in the class environment, especially the holistic classes. However, if for whatever reason you need to have your phone with you, please ensure it is on silent and / or vibrate mode.
Every class starts with a warm‐ up and ends with a cool down. It is essential, for your own safety that you arrive in time for the warm‐up and do not leave before the cool down has ended. This also has the potential to disrupt the rest of the class. If for any reason you need to leave early, please inform the instructor before the start of the class. Where in the opinion of the instructor the class is overcrowded, they may restrict the number of participants. Where, in the opinion of the Instructor, an individual is jeopardizing the safety or enjoyment of other participants they will be asked to leave.
If you are using any of the studio equipment, please be kind enough replace it and wipe it clean before leaving the studio.
GYMNASIUM
No Member may use any equipment unsupervised until they have completed the Club's formal series of introductory appointments, including an Initial Consultation and floor appointments. If, for any reason this is not achievable then the member must agree to the Health Commitment Statement before commencing any exercise programme/activity
The Personal Trainers are solely responsible to determine the suitability of any individual to make use of the gymnasium. For a small minority it may be necessary to undergo further medical examination by his/her medical practitioner. Any associated costs are the responsibility of the member.
ONLY Personal Trainers employed by The Hogarth Club may work in the gymnasium. Members are not permitted to invite their own, external Personal Trainers or any other external trainers to attend the Club for the purpose of fitness or exercise instruction. Always wear suitable, clean footwear; bare or stockinged feet are not allowed in the gymnasium. Gymnasium staff will be happy to advise you if necessary.
For general hygiene and courtesy to all members, please ensure that your workout gear is clean and that you wipe sweat off equipment and mats after use. Chalk is not allowed.
When performing multiple sets on machinery, please allow other members to use the apparatus whilst resting between sets.
For your safety, please do not chew gum whilst you are working out or bring glass containers or takeaway cups into the gymnasium. Water bottles are encouraged and can be purchased from Reception.
You may not use the gymnasium whilst under the influence of alcohol, narcotics, tranquilizers or any other medication which, may affect your suitability to exercise safely.
CHANGING ROOMS
For the safety and comfort of all members, please observe the following:
When using aerosol sprays, please be considerate to other members near to you.
All clothing and equipment should be kept in the lockers. Anything left out of the lockers may be collected and placed in lost property.
The Hogarth Club does not undertake that use of a locker will guarantee that no theft or damage to your property will occur. We will not accept any liability in relation to locker thefts unless they result from our negligence. Please ensure your household contents or other insurance policy protects you from risk of theft.
Personal items must not be left in the lockers overnight. All items remaining in the lockers will be removed. You can claim the contents from the reception desk for up to 2 weeks after removal. After this time, we will not be responsible for any contents we remove from the locker and it will be donated to charity or disposed of.
Out of consideration for other members, please refrain from, shaving, nail clipping and tooth brushing in the showers or poolside facilities.
Swimming costumes, towels or magazines should not be left in the saunas. This is a serious fire hazard. Items will be removed and placed in lost property and or the bins.
Please do not bring glass containers into the changing rooms. Water bottles are encouraged and can be purchased from Reception
Members are requested to shower before each use of the pool, spa and steam room.
Members are asked to refrain from using hair dye in the changing rooms as it causes staining.
Please return all towels to the collection points.
Please respect the privacy of fellow members of The Hogarth Club. Members are asked to use the minimum number of towels for environmental and economic reasons, and in any event no more than two. Any Member leaving the Club with a towel, who cannot or will not surrender it, will automatically be charged ten pounds, which will be debited to their Membership Account.
For reasons of privacy and security, mobile phones must not be used in the changing rooms or poolside. Phones may remain turned on while in the Club, but calls may not be made or received in these areas
SWIMMING POOL, SPA, SAUNA AND STEAM
Swimming Pool Policy
• For the safety and comfort of all members, please observe the following:
• The wet area is in operation according to club opening times.
• The pool will be unavailable for swimming during aqua aquarobics, the times of such
activities are on our studio timetable.
• No running, jumping or diving is permitted in the pool.
• No food or drink may be consumed in the pool hall with the exception of water bottles.
• Mobile phones are prohibited in the Pool Hall.
• Music will only be played in the pool hall during Aquarobics classes.
Sauna & Steam Rooms
The principal benefit of the Sauna and Steam Room is relaxation. The deep warmth and feeling of lassitude combined with one or more showers and rest periods should give the user a pleasant, mellow feeling. The heat also creates ideal conditions for skin toning and cleansing.
The effect of the hot‐cool‐hot sensation allows the skin pores to open and close to extreme, flushing out surface impurities and leaving the skin thoroughly refreshed.
Do not use your own oils or essences in the Steam Room or Sauna as other users may be allergic and it could present a burn hazard.
The chief fallacy surrounding these facilities is that they promote weight loss. The only weight loss experienced will be that of fluids. These will subsequently be replaced when a drink is consumed.
Use of these facilities is not recommended in the following cases:
• Soon after a moderate or heavy meal.
• During pregnancy.
• If suffering from circulatory disorders such as Angina, Heart Disease or High Blood Pressure.
SPORTS COURTS
For the safety and enjoyment of all Members, please observe the following:
• Do not walk across courts when play is in progress.
• Return stray balls to courts as soon as points are completed.
• Leave your court promptly when reserved time has expired and others are waiting to play.
• High standards of conduct are expected at all times.
• Appropriate tennis attire, including proper tennis shoes with non‐marking soles must be worn. Shirts are required.
• If a reserved court is not occupied fifteen minutes after the scheduled starting time, the court will be assigned to waiting players on a first‐come, first‐served basis.
• Members should consult the limitation of liability statement in their membership contract for further information.
• No beverage glasses are permitted on sports courts. Water bottles are encouraged.
HEALTH & SAFETY
You may only use the main entrance of the club when entering or leaving. Fire Exits are there in the interests of safety and must not be interfered with or used to exit/enter the club. Please read the health and safety notices posted outside any facility and comply with their recommendations. You should comply with any reasonable requests made by staff in relation to matters of health and safety including fire evacuations.
DATA PROTECTION AND GDPR
The Hogarth Club understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our prospects, guests, and members and will only collect and use personal data in ways that are described in our Privacy Notice, and in a way that is consistent with our obligations and your rights under the law.
Data Controller
If there are any queries relevant to the processing of member information at The Hogarth Health Club, please contact datacontroller@thehogarth.co.uk or alternatively you can contact the Office of the Information Commissioner:
Information Commissioner Wycliffe House
Water Lane Wilmslow Cheshire SK9 5AF
Telephone: 01625 545745
Website: www.dataprotection.gov.uk/